Privacy Policy
Flourish You Group Ltd | Last updated: 31 August 2026
1. Who We Are
This Privacy Policy applies to beverleyanderson.com and scorecard.beverleyanderson.com, operated by Flourish You Group Ltd.
Company number: SC869819
Registered address: The Glebe, Sinclair Street, Dunblane, Stirlingshire, FK15 0AH
Data controller: Beverley Anderson
Contact: info@beverleyanderson.com
Flourish You Group Ltd is committed to protecting your personal data. This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.
This policy is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where you are based outside the United Kingdom, we will also seek to comply with applicable data protection laws in your country of residence to the extent required.
2. What Data We Collect
We collect the following categories of personal data depending on how you interact with us.
When you contact us or book a conversation: your name, email address, and any information you choose to share in your message or during a booking process.
When you request a report, guide, or other download: your first name and email address, so that we can send you the resource you asked for.
When you buy a service from us: your name, email address, billing details, the service purchased, the amount paid, and the date of payment. Your card details are entered directly with Stripe on Stripe's own pages. We never see, receive, or store your card number.
When you complete a quiz, survey, reflection tool, or scorecard (including the Leadership Capacity Scorecard): your name, email address, and your responses. Depending on the tool, these responses may include information relating to your health, including your experience of menopause and midlife and its impact on your energy, focus, mood, decision-making, work, and wellbeing. This is classified as special category data under UK GDPR and is handled with the highest level of care.
When you subscribe to email communications: your name and email address.
When you register for a webinar, workshop, or other event: your name, email address, and any other information you provide during registration, in order to administer your attendance and to send you information relating to the event.
When you engage in coaching: information you share within coaching sessions, session notes recorded by Beverley Anderson, and recordings of sessions where consent has been given.
When you visit our websites: aggregate usage information collected by Cloudflare, such as pages viewed, the site you arrived from, the general country you visited from, and the type of device and browser used. This is reported to us as totals. It does not identify you and we do not use it to build a profile of you.
3. Legal Basis for Processing
We process your personal data on the following legal bases.
Contract: where processing is necessary to deliver the services you have engaged, including coaching engagements, the Menopause Clarity Session, paid programmes and the Closing the Gap Audit™, and to take payment where a fee applies.
Legal obligation: where we are required to keep records, in particular the transaction records that tax and company law require us to retain.
Legitimate interests: where we have a legitimate business interest in processing your data, such as maintaining records of client communications and keeping our website secure and working, provided this does not override your rights and interests.
Consent: where you have given explicit consent, including for email marketing communications, for the recording of coaching sessions, for the processing of special category health data within our quizzes, surveys, and scorecards, and for the use of anonymised responses in published Content as described in Section 5.
You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
4. How We Use Your Data
We use your personal data for the following purposes.
- To respond to enquiries and facilitate bookings.
- To send you a report, guide, or other resource you have requested.
- To take payment for services and to send you a receipt, using Stripe.
- To deliver coaching services, the Menopause Clarity Session, paid programmes and the Closing the Gap Audit™.
- To provide access to and results from our quizzes, surveys, and scorecards.
- To administer your attendance at webinars, workshops, and other events.
- To send transactional communications relating to your engagement with us, using Resend.
- To send email marketing communications where you have subscribed, using Encharge.
- To maintain confidential session notes and records of coaching engagements.
- To keep the required financial records of transactions.
- To produce anonymised research findings and published Content as described in Section 5.
- To improve our services, Content, and websites over time.
We will never sell your personal data to a third party. We will never use your data for purposes unrelated to the services described in this policy without your explicit consent.
5. Special Category Data and Research
Our quizzes, surveys, and scorecards may collect information that relates to your health, including the impact of menopause and midlife on your energy, focus, decision-making, and leadership capacity. This is classified as special category data under UK GDPR.
We process this data only with your explicit consent, which you provide by completing the relevant tool. This data is used to generate your personal results and to support any subsequent private conversation you choose to have with Beverley Anderson. It is not shared with any third party for their own purposes and is not used for marketing purposes without your separate consent.
We may combine and anonymise responses from quizzes, surveys, and reflection tools to identify general patterns and to produce reports, white papers, presentations, and other published Content. Where we do this, individual responses are aggregated and anonymised so that no individual can be identified from the published findings. We rely on your explicit consent, given when you complete the relevant tool, as the lawful basis for processing special category data in this way. You may withdraw consent at any time, which will prevent further use of your data, although it will not affect findings already published in anonymised form.
Information shared within coaching sessions that relates to your health is treated as strictly confidential and is processed on the basis of your consent and the terms of your coaching agreement.
6. Data Storage and Security
Your personal data is stored securely in the following locations.
- Enquiry and sign-up forms completed on this website are received and stored within FlexiFunnels, the platform that hosts the site.
- Booking information is stored within TidyCal and the associated calendar.
- Payment and transaction records are held by Stripe, our payment processor, and in our own accounting records.
- Quiz, survey, and scorecard responses and results are stored within the relevant tool platform.
- Session notes are stored in Google Docs within a private, access-controlled folder accessible only to Beverley Anderson.
- Session recordings, where consent has been given, are stored in a private, secure folder accessible only to Beverley Anderson.
- Email subscriber data is stored within Encharge.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as is necessary for the purposes for which it was collected.
- Contact and enquiry data is retained for up to two years from the date of last contact.
- Coaching records, including session notes and recordings, are retained for five years from the end of the coaching engagement, after which they are securely deleted.
- Records of transactions, including your name, the service purchased, and the amount paid, are retained for six years from the end of the financial year to which they relate, because tax and company law require it. This applies even if you ask us to delete your other data.
- Quiz, survey, and scorecard data is retained for up to two years from the date of completion.
- Event registration data is retained for up to two years from the date of the event.
- Email marketing subscriber data is retained until you unsubscribe or request deletion.
- Anonymised aggregated data used in published Content is retained indefinitely, as it no longer identifies you.
You may request deletion of your data at any time by contacting us at info@beverleyanderson.com. We will action your request within 30 days, except where we are required by law to retain certain records.
8. Third Party Processors
We share your data with the following third party service providers only to the extent necessary to deliver our services.
- FlexiFunnels. Hosts this website and receives the forms you complete on it. Data processed: name, email address, and anything else you enter into a form.
- Cloudflare. Delivers and protects this website and provides aggregate visitor statistics. Data processed: technical connection information, reported to us only as totals.
- Stripe. Takes card payments on its own secure pages and holds the record of your transaction. Data processed: name, email address, billing and card details. We never receive or store your card details.
- TidyCal. Used to book calls and sessions. Data processed: name, email address, and anything you add when booking.
- Resend. Used to send transactional emails to clients. Data processed: name and email address.
- Encharge. Used for email marketing to subscribers. Data processed: name and email address.
- Quiz, survey, and scorecard platforms. Used to host and deliver our reflection tools. Data processed: name, email address, and responses.
- Google Workspace. Used to store coaching session notes in a private, access-controlled environment.
All third party processors are required to handle your data in accordance with applicable data protection law. We do not permit our processors to use your data for their own purposes.
Some of our processors may store data outside the United Kingdom. Where this is the case, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.
9. Cookies and Tracking
We do not use advertising cookies, and we do not track you across other websites. We do not use Google Analytics.
Cloudflare provides our visitor statistics. Its measurement works without setting cookies for that purpose and without following you from site to site, and it reports only totals such as page views, the sites people arrive from, and general country of origin.
The platform that hosts this website may set a small number of cookies that are strictly necessary for the site to work, for example to keep a form or checkout session in progress while you complete it. Strictly necessary cookies of this kind do not require your consent.
Payments are completed on Stripe's own pages. Stripe sets its own cookies there, for fraud prevention and to make the payment work, and its privacy notice applies to that part of the process.
If we introduce analytics, advertising, or any other non-essential cookies in future, we will ask for your consent before setting them and update this policy.
10. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data.
The right to access: you may request a copy of the personal data we hold about you.
The right to rectification: you may request that we correct any inaccurate or incomplete data we hold about you.
The right to erasure: you may request that we delete your personal data, subject to any legal obligations we have to retain certain records, such as the transaction records described in Section 7.
The right to restrict processing: you may request that we limit the way we use your data in certain circumstances.
The right to data portability: where processing is based on consent or contract, you may request that we provide your data in a structured, commonly used format.
The right to object: you may object to processing based on legitimate interests or for direct marketing purposes.
The right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at info@beverleyanderson.com. We will respond within 30 days. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.
If you are based in the European Union or European Economic Area, you may also have rights under the EU GDPR. We will seek to accommodate requests made under EU GDPR where reasonably practicable.
11. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.
We would welcome the opportunity to address your concerns directly before you contact the ICO. Please contact us at info@beverleyanderson.com in the first instance.
If you are based in the European Union, you may also lodge a complaint with your local data protection authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We will notify active clients of any material changes by email. Your continued use of our websites following any changes constitutes your acknowledgement of the updated policy.
13. Contact
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact us at:
Appendix: Acronyms Used
- DPA: Data Protection Act 2018.
- EEA: European Economic Area.
- EU: European Union.
- GDPR: General Data Protection Regulation. UK GDPR is the version retained in UK law.
- ICO: Information Commissioner's Office, the UK data protection regulator.
- Ltd: Limited (company type).
Flourish You Group Ltd | Company Number SC869819 | Registered in Scotland