This Privacy Policy applies to beverleyanderson.com and scorecard.beverleyanderson.com, operated by Flourish You Group Ltd.
Company number: 869819
Registered address: The Glebe, Sinclair Street, Dunblane, Stirlingshire, FK15 0AH
Data controller: Beverley Anderson
Contact: info@beverleyanderson.com
Flourish You Group Ltd is committed to protecting your personal data. This policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.
This policy is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where you are based outside the United Kingdom, we will also seek to comply with applicable data protection laws in your country of residence to the extent required.
We collect the following categories of personal data depending on how you interact with us.
When you contact us or book a conversation: your name, email address, and any information you choose to share in your message or during a booking process.
When you complete the Leadership Capacity Scorecard: your name, email address, and your responses to the reflection questions. Scorecard responses may include information relating to your health, specifically in relation to menopause and its impact on your work. This is classified as special category data under UK GDPR and is handled with the highest level of care.
When you subscribe to email communications: your name and email address.
When you engage in coaching: information you share within coaching sessions, session notes recorded by Beverley Anderson, and recordings of sessions where consent has been given.
When you visit our websites: when Google Analytics is activated, we will collect anonymised usage data including pages visited, time on site, and general geographic location. No personally identifiable information is collected through analytics.
We process your personal data on the following legal bases.
Contract: where processing is necessary to deliver the services you have engaged, including coaching engagements and Private Reflection Conversations.
Legitimate interests: where we have a legitimate business interest in processing your data, such as maintaining records of client communications, provided this does not override your rights and interests.
Consent: where you have given explicit consent, including for email marketing communications, for the recording of coaching sessions, and for the processing of special category health data within the Leadership Capacity Scorecard.
You may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
We use your personal data for the following purposes.
To respond to enquiries and facilitate bookings. To deliver coaching services and Private Reflection Conversations. To provide access to and results from the Leadership Capacity Scorecard. To send transactional communications relating to your engagement with us, using Resend. To send email marketing communications where you have subscribed, using Encharge. To maintain confidential session notes and records of coaching engagements. To improve our services and websites over time.
We will never sell your personal data to a third party. We will never use your data for purposes unrelated to the services described in this policy without your explicit consent.
The Leadership Capacity Scorecard collects information that may relate to your health, including the impact of menopause on your energy, focus, decision-making, and leadership capacity. This is classified as special category data under UK GDPR.
We process this data only with your explicit consent, which you provide by completing the scorecard. This data is used solely to generate your personal results and to support any subsequent private conversation you choose to have with Beverley Anderson. It is not shared with any third party and is not used for marketing purposes.
Information shared within coaching sessions that relates to your health is treated as strictly confidential and is processed on the basis of your consent and the terms of your coaching agreement.
Your personal data is stored securely in the following locations.
Contact and booking information is stored within our booking and email platforms. Scorecard responses and results are stored within the scorecard platform. Session notes are stored in Google Docs within a private, access-controlled folder accessible only to Beverley Anderson. Session recordings, where consent has been given, are stored in a private, secure folder accessible only to Beverley Anderson. Email subscriber data is stored within Encharge.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure and we cannot guarantee absolute security.
We retain your personal data only for as long as is necessary for the purposes for which it was collected.
Contact and enquiry data is retained for up to two years from the date of last contact. Coaching records, including session notes and recordings, are retained for five years from the end of the coaching engagement, after which they are securely deleted. Scorecard data is retained for up to two years from the date of completion. Email marketing subscriber data is retained until you unsubscribe or request deletion.
You may request deletion of your data at any time by contacting us at info@beverleyanderson.com. We will action your request within 30 days, except where we are required by law to retain certain records.
We share your data with the following third party service providers only to the extent necessary to deliver our services.
Resend — used to send transactional emails to clients. Data processed: name and email address.
Encharge — used for email marketing to subscribers. Data processed: name and email address.
Google Analytics — used for website analytics when activated. Data processed: anonymised usage data. No personally identifiable information is collected.
Scorecard platform — used to host and deliver the Leadership Capacity Scorecard. Data processed: name, email address, and scorecard responses.
Google Workspace — used to store coaching session notes in a private, access-controlled environment.
All third party processors are required to handle your data in accordance with applicable data protection law. We do not permit our processors to use your data for their own purposes.
Some of our processors may store data outside the United Kingdom. Where this is the case, we ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.
Our websites do not currently use cookies or tracking pixels beyond those that may be introduced when Google Analytics is activated. When Google Analytics is activated, we will update this policy accordingly and provide appropriate notice on our websites.
Under UK GDPR, you have the following rights in relation to your personal data.
The right to access: you may request a copy of the personal data we hold about you.
The right to rectification: you may request that we correct any inaccurate or incomplete data we hold about you.
The right to erasure: you may request that we delete your personal data, subject to any legal obligations we have to retain certain records.
The right to restrict processing: you may request that we limit the way we use your data in certain circumstances.
The right to data portability: where processing is based on consent or contract, you may request that we provide your data in a structured, commonly used format.
The right to object: you may object to processing based on legitimate interests or for direct marketing purposes.
The right to withdraw consent: where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at info@beverleyanderson.com. We will respond within 30 days. We will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.
If you are based in the European Union or European Economic Area, you may also have rights under the EU GDPR. We will seek to accommodate requests made under EU GDPR where reasonably practicable.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.
We would welcome the opportunity to address your concerns directly before you contact the ICO. Please contact us at info@beverleyanderson.com in the first instance.
If you are based in the European Union, you may also lodge a complaint with your local data protection authority.
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. We will notify active clients of any material changes by email. Your continued use of our websites following any changes constitutes your acknowledgement of the updated policy.
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact:
Beverley Anderson
Flourish You Group Ltd
The Glebe, Sinclair Street
Dunblane, Stirlingshire
FK15 0AH
Scotland, United Kingdom
info@beverleyanderson.com