Terms and Conditions
Flourish You Group Ltd | Last updated: 31 August 2026
1. Who We Are
These Terms and Conditions apply to beverleyanderson.com and scorecard.beverleyanderson.com, operated by Flourish You Group Ltd, a company registered in Scotland.
Company number: SC869819
Registered address: The Glebe, Sinclair Street, Dunblane, Stirlingshire, FK15 0AH
Contact: info@beverleyanderson.com
By accessing or using either website, by accessing any of our Content, or by engaging our services, you agree to these Terms and Conditions in full. If you do not agree, please do not use our websites, Content, or services.
2. Services and Content
Flourish You Group Ltd provides executive coaching and executive menopause advisory services through Beverley Anderson. Our current services are:
- The Menopause Insights Report™, a research report available to download from this website.
- The Menopause Clarity Session, a single private 60-minute session.
- The Back to Herself™ Programme, a six-week programme for women in menopause and midlife.
- Clarity and Signature, private one to one executive coaching programmes of three and six months.
- Speaking, workshops, training and advisory work for organisations.
- The Closing the Gap Audit™ is a complimentary organisational review. It begins with a Scoping Call, a confidential 45-minute conversation to establish the organisation's current position and priorities and to confirm that the Audit is the right fit, with no obligation to proceed. The Audit itself is a structured review of the organisation's menopause support, identifying gaps in wellbeing provision, manager readiness, workplace adjustments and regulatory alignment, and whether that support reaches the senior women shaping its culture. It is delivered remotely, through an anonymous online survey and video calls for scoping and for sharing the findings. In-person delivery is available on request for an additional fee. Any work that follows the Audit, including strategic recommendations, an action plan and implementation, is chargeable, and its scope, timescale and fee are agreed with the organisation and confirmed in writing before that work begins.
- The Leadership Capacity Scorecard, a private leadership reflection tool, and other reflection tools we may publish.
The fees for each service are shown on the relevant page of this website, and the fee shown at the time you buy is the fee that applies. We may change our fees at any time, and a change will not affect a service you have already paid for.
In these Terms, Content means any material we produce or publish in any format, including reports, white papers, case studies, articles, guides, presentations, webinars, recordings, quizzes, assessments, scorecards, frameworks, downloadable resources, membership or course material, and digital or physical products. References in these Terms to our services and websites include all such Content unless stated otherwise.
The Leadership Capacity Scorecard, and any other quiz, assessment, or reflection tool we provide, is offered as a private reflection tool only. It is not a diagnostic tool, medical assessment, psychological evaluation, or therapeutic service. Results are intended to support personal reflection and do not constitute professional advice of any kind.
Executive coaching provided by Flourish You Group Ltd is non-therapeutic and does not constitute counselling, psychotherapy, medical advice, legal advice, or financial advice. Coaching is a thinking partnership to support clarity, decision-making, and leadership sustainability.
3. Information Only and No Professional Advice
All Content is provided for general information and personal reflection only. It does not constitute medical, health, psychological, therapeutic, legal, financial, or other professional advice, and it is not a substitute for consulting a suitably qualified professional. You should always seek the advice of your doctor or another qualified healthcare provider regarding any health concern, and you should never disregard or delay seeking professional advice because of something you have read, watched, or completed through our Content.
Accessing our Content, attending a webinar or presentation, or completing a quiz, assessment, or scorecard does not create a coaching, advisory, clinical, or other professional relationship between you and us, and does not entitle you to rely on that Content as advice specific to your circumstances. A professional relationship arises only under a separate written agreement.
4. Research, Findings and Legal Information
Where our Content includes research, survey findings, statistics, or insights, these are typically based on self-reported information from participants. Such findings are illustrative and are not clinical, scientific, or peer-reviewed evidence. They do not represent every person's experience and should not be relied upon as medical or scientific fact.
Where our Content refers to legislation, regulation, or duties that fall on employers, whether in force or expected, that information is a general summary of our understanding at the time of writing. It is not legal advice, it may change, and it should not be relied upon as a statement of your own or your organisation's legal obligations. You should take your own legal advice on how any requirement applies to you.
Where our Content references or includes information from third-party sources, that information is included for context and general interest. We do not warrant its accuracy or completeness, and rights in that material remain with the original owner.
5. Products and Supplements
Where we offer or refer to nutritional or supplement products, these are food supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are not a substitute for a varied and balanced diet or a healthy lifestyle. You should consult a qualified healthcare professional before starting any supplement, particularly if you are pregnant, breastfeeding, taking medication, or have an existing health condition.
Feel Like You™ products are sold through flourishyousuperfoods.com. Anything you buy there is governed by the terms of sale published on that website, not by these Terms.
6. Eligibility
Our services and Content are intended for adults aged 18 and over. By using our websites, accessing our Content, or engaging our services, you confirm that you are 18 or older.
7. Coaching Agreements
All private coaching engagements are governed by a separate coaching agreement, which will be provided and must be agreed before coaching commences. In the event of any conflict between these Terms and Conditions and a coaching agreement, the coaching agreement will take precedence in relation to the specific coaching engagement.
8. Fees, Payment and Cancellation
Fees are shown in pounds sterling and are payable in full before a programme or session begins, unless we have agreed a payment plan or a bespoke arrangement with you in writing. Where we have, we will invoice you directly and that invoice, rather than this website, is how payment should be made.
Card payments are taken by Stripe on Stripe's own secure pages. We never see or hold your card details.
If you are buying as a consumer, you have a legal right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel within 14 days of purchase and receive a full refund. To cancel, simply write to us at info@beverleyanderson.com within that period. You do not have to give a reason.
Most people want to begin sooner than that. If you would like your programme, session, or access to a paid resource to start within the 14 day period, you can ask us to begin straight away by confirming this at the point of purchase. If you do, you are agreeing that we may start immediately and acknowledging that you will lose the right to cancel once the service has been fully performed. If you cancel after we have started but before the service is complete, we will refund what you have paid less a proportionate amount for what has already been delivered.
The right to cancel does not apply once a digital report, download, or other digital content has been supplied to you at your request, and does not apply to a session that has already taken place at your request.
Once the 14 day period has ended, any refund, rescheduling, or missed session arrangements are as set out in your coaching agreement or in the terms confirmed to you when you booked. Nothing in this clause affects your legal rights if a service is not carried out with reasonable care and skill.
9. Organisational Clients
Where we provide speaking, workshops, training, or advisory work to an organisation, those services are supplied under a separate written proposal or agreement covering scope, fees, dates, and cancellation. That agreement takes precedence over these Terms in relation to that engagement. The consumer cancellation rights in clause 8 apply to individuals buying for themselves and do not apply to a contract between us and an organisation.
Where we deliver a session to an organisation's employees, the organisation is our client. Attending a session does not create a coaching or advisory relationship between us and an individual attendee, and nothing said during a session should be taken as advice specific to an individual's circumstances.
10. Intellectual Property
All Content, including all names, logos, brands, frameworks, methodologies, tools, assessments, and trademarks, whether registered or unregistered, used across our websites, Content, and products, is the intellectual property of Flourish You Group Ltd or is used under licence, and is protected by applicable law.
This includes, without limitation, the B.A.L.A.N.C.E. Framework, the Leadership Capacity Scorecard, the Menopause Insights Report, Back to Herself, Feel Like You, and the term Executive Menopause as used in the context of this business.
Where you buy access to a programme, course, or downloadable resource, we grant you a personal, non-transferable licence to use that material for your own purposes. You may not share your access with anyone else, and you may not reproduce, distribute, adapt, publish, or use any of our Content for commercial purposes without our prior written consent.
11. Testimonials and Case Studies
Any testimonials, case studies, or client stories we publish are shared with the consent of the individual concerned and reflect that individual's own experience. Individual results are not typical, are not guaranteed, and should not be taken as a promise of any particular outcome for you.
12. Recordings and Events
Coaching sessions may be recorded with your explicit consent. Recording will only take place where consent has been obtained in advance. Recordings are stored securely and used only for the purposes agreed at the time of consent. You may withdraw consent for future recordings at any time by contacting us at info@beverleyanderson.com.
Where you attend a webinar, workshop, or other event, all or part of that event may be recorded. By attending, you consent to being recorded where you actively participate, for example by speaking or appearing on video. Event materials remain our intellectual property and may not be recorded, reproduced, or redistributed by attendees without our prior written consent.
13. Confidentiality
All information shared within our services, including coaching engagements, the Menopause Clarity Session, the Back to Herself™ Programme, and the Closing the Gap Audit™ and its Scoping Call, is treated as strictly confidential. Beverley Anderson will not disclose the content of any conversation or session to a third party without your consent, except where required to do so by law, or where there is a serious and immediate risk of harm to you or another person.
Where an organisation has commissioned coaching or a session for its people, what an individual says is not reported back to their employer. Any feedback we give an organisation is at the level of themes and is anonymised, unless the individual has agreed otherwise.
Responses to quizzes, assessments, and reflection tools are private to the individual completing the reflection. We may combine and anonymise responses to identify general patterns and to produce published Content, but individual responses will not be shared with any third party in a form that identifies you. Further detail on how we handle this data is set out in our Privacy Policy.
14. Limitation of Liability
Flourish You Group Ltd provides coaching, reflection tools, and Content in good faith. We do not guarantee any specific outcome from coaching, from completing any quiz, assessment, or scorecard, or from using any of our Content or products.
To the fullest extent permitted by applicable law, Flourish You Group Ltd will not be liable for any indirect, incidental, or consequential loss arising from your use of our websites, Content, or services. Our total liability to you in connection with any claim will not exceed the amount paid by you for the specific service or product to which the claim relates.
Nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
15. Third Party Services
Our websites and services use the following third party platforms:
- FlexiFunnels, which hosts this website and receives the enquiry and sign-up forms you complete on it.
- Cloudflare, which delivers and protects this website and provides us with aggregate visitor statistics.
- Stripe, which takes card payments on its own secure pages.
- TidyCal, which is used to book calls and sessions.
- Resend, for transactional email communication with clients.
- Encharge, for email marketing to subscribers.
- The Leadership Capacity Scorecard and other reflection tools are hosted on third party platforms.
Each of these providers operates under their own terms of service and privacy policies.
We are not responsible for the practices of third party service providers. Links to third party websites on our sites do not constitute endorsement of those websites or their content.
16. Website Availability
We aim to keep our websites available at all times but cannot guarantee uninterrupted access. We reserve the right to suspend or withdraw access to any part of our websites without notice for operational, technical, or legal reasons.
17. Changes to These Terms
We may update these Terms and Conditions from time to time. The date of the most recent revision will be shown at the top of this page. Your continued use of our websites, Content, or services following any changes constitutes your acceptance of the updated terms.
18. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Scotland. Any dispute arising from or in connection with these terms will be subject to the exclusive jurisdiction of the Scottish courts, except where mandatory consumer protection laws in your country of residence provide you with additional rights or a different jurisdiction.
For clients based outside the United Kingdom, we acknowledge that local laws may apply in addition to Scottish law. Where applicable, we will seek to resolve any dispute amicably before any legal proceedings are initiated.
19. Contact
If you have any questions about these Terms and Conditions, please contact us at:
Appendix: Acronyms Used
- B.A.L.A.N.C.E.: the proprietary framework name used by Flourish You Group Ltd.
- Ltd: Limited (company type).
Flourish You Group Ltd | Company Number SC869819 | Registered in Scotland